During a scan attempt, the error is displayed with the scanner driver. How can I solve it?

Katherine Sadowski

Katherine Sadowski

PaperOffice Europe
If your scanner is listed in PaperOffice, but you receive an error message when attempting to scan that there is a problem with the scanner driver, the cause may be as follows: When you install the scanner, Windows detects your scanner and uses the drivers built into Windows instead of those provided by the manufacturer. You should download the native drivers from the scanner manufacturer's website and try the scan again in PaperOffice.

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